All products are shipped via United Parcel Service (UPS) and follow their guidelines unless otherwise specified.
UPS cannot ship to a PO Box.
When Do Orders Ship?
We are closed on the following holidays: Christmas, New Year’s Day, Thanksgiving, Independence Day, Labor Day, Memorial Day and Easter.
What If My Order Does Not Arrive?
We will work with UPS to help you resolve the issue immediately.
What if My Order is Damaged?
We will replace it immediately and challenge UPS on your behalf.
What Are Expected Delivery Times? (see the chart below)
"KMO is open and will stay open for business through thick and thin. No matter what happens we will do what needs to be done. Everyone hang in there, be strong.
Bob and Cathy Johnson "